Which statement BEST describes the relationship between features and benefits?

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Features are the product’s factual attributes—what it does and its specifications. Benefits answer the customer’s “so what?” by translating those features into value the customer cares about, such as saving time, reducing costs, increasing reliability, or lowering risk. The best description of their relationship is that features describe capability while benefits connect that capability to the customer’s outcomes. In a proposal, this distinction matters because it moves from what the product can do to why that matters to the buyer, making the value clear. For example, a feature like automated reporting is the product’s capability; the corresponding benefit is faster decision-making and fewer manual errors for the customer. Describing technical specifications alone doesn’t show value, and claiming that features are the same as customer requirements misses how those features translate into outcomes the customer seeks.